Department of Public Works

Head Office

80 George Street
Brisbane QLD 4000

GPO Box 2457
Brisbane QLD 4001

Tel: 07 3227 7111 
Fax: 07 3227 6413

Complaints

We are committed to effectively handling complaints in the timely and efficient manner.

If you have a complaint about our service or actions, we encourage you to read our complaints brochure. The brochure provides details on how we handle complaints. Contact information can be found on pages three to six of the brochure.

For further information regarding the manner in which the Department of Public Works administers complaints, please read the department’s complaints management policy and procedure.